Privacy Policy

1. Introduction

Clean Plate Club ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Clean Plate Club, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our service:

• Account information (name, email address, password)
• Profile information (optional profile picture, bio)
• Container reports and ratings
• Restaurant claims and business verification documents
• Communications with us (support requests, feedback)
• Payment information (processed securely through third-party providers)

2.2 Information Collected Automatically

When you use our service, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, click patterns)
• Location data (approximate location based on IP address)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party sources:

• Social media platforms (if you choose to connect your account)
• Public databases and business registries (for restaurant verification)
• Analytics providers
• Payment processors

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our service
• To process your container reports and calculate restaurant ratings
• To verify restaurant ownership claims
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To communicate about promotions, upcoming events, and news
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Public Information

The following information is publicly visible on our platform:

• Your username and profile picture (if provided)
• Container reports and ratings you submit
• Restaurant information for claimed businesses

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud hosting providers (Vercel, Supabase)
• Payment processors (Stripe)
• Analytics services (for understanding usage patterns)
• Email service providers
• Map services (Mapbox)

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government requests
• Enforcement of our terms and policies
• Protection of our rights, property, or safety

4.4 Business Transfers

If Clean Plate Club is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your usage of our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of cookies we use:

• Essential Cookies: Required for the service to function properly
• Authentication Cookies: Keep you logged in
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing your information
• Objection: Object to our processing of your information

To exercise these rights, please contact us at greg@cleanplate.club. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure data storage with reputable providers
• Employee training on data protection

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal purposes. Container reports may be anonymized rather than deleted to maintain the integrity of restaurant ratings.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.

If we discover that we have collected personal information from a child under 13, we will delete that information immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to use our service, your information will be transferred to the United States. By using our service, you consent to this transfer.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at greg@cleanplate.club.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: